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The human component of digital transformation within Public Services

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The human component of digital transformation within Public Services

The Public Sector Observatory (OSPI) is the knowledge centre at Informática El Corte Inglés for public administration, and it organized a series of regular meetings with specialists aimed at promoting digitisation within the public sector.

This document is the result of the symposium that took place last February and attended by various experts from public and private management, technology, and human resources. Members of public administrations, representatives of private companies, business schools and associations, exchanged their points of view on the strategic role of people in the public sector transformation process and identified the main challenges to people management in order to drive digital administration.

Author: Informática El Corte Inglés. April 2016

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