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Technology companies in response to the Covid-19 crisis

Nuevo cuaderno de IECISA para explicar el papel fundamental que desempeña la tecnología en reducir el impacto del Covid-19.


Technology companies in response to the Covid-19 crisis

IECISA viewpoint

Technology is an important ally in the battle against the pandemic caused by Covid-19, and has become the fundamental tool in dealing with the resulting crisis. In fact, the World Health Organization and other governmental bodies have acknowledged the fundamental role performed by technology in reducing the impact of Covid-19.

What is undoubtedly even more significant, though, is the role being played by the process of digital transformation on which many companies had already embarked, and which has allowed such organisations to survive such a situation while maintaining a relatively high level of performance and activity.

Many organisations have likewise been forced to skip over a number of the theoretical stages of this transformation, fast-tracking the incorporation of a new working culture as best they can. Although they may have succeeded in speeding up certain phases and achieving certain objectives, though, we must not lose sight of the perspective that as technology firms we will need to play an essential role in defining and implementing a comprehensive transformation plan to assist organisations in synchronising the process of taking on board the new business and production models that lie in store for them.

The boom in homeworking is just the tip of the iceberg, though. Over the coming months we will see the consolidation of new forms of working, of being assessed and rewarded, of interacting with clients, new management formulae tailored to these new operational models that will demand the mass implementation of digital technologies to make them possible, which will very much underpin the role of the IT sector.

Covid-19 is also the trigger for an unprecedented process of transformation in terms of its scope and speed. As technology service companies we have been presented with an opportunity to assist our clients in response to the challenges they face in both the short and long term.

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