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IV Travel IT IECISA 2019

IV edicion del Travel IT, organizado por IECISA, para debatir sobre la situación actual del sector turismo

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    IV Travel IT IECISA 2019
    26/ November/ 2019

IECISA organizes a new edition of the Travel IT to discuss about the current situation of the tourism sector.

The tourism sector has been undergoing some changes for some time now. Right now, people perceive everything related to hotels, traveling and leisure in general, in a totally different way from how they used to, and technology is one of the main causes of this change.

With this event, IECISA wants to set up a discussion forum to debate about how the rules are changing in a complex environment in which everyone has specialized functions, different industries blend together, and one might find themselves collaborating with competitors and vice versa overnight.


Sponsors

IV Travel IT IECISA 2019| IECISA partners

Place:
Manacor (Balearic Islands)
Rafa Nadal Sports Centre | Ctra. Cales de Mallorca s/n, Km 1,2 | Manacor (Balearic Islands)
Start Date:
26/ November/ 2019   09: 30
End Date:
26/ November/ 2019   14: 45

Agenda DOWNLOAD PDF

Time Activity / Participant
09:30

Reception of attendees

10:00

Introduction

José Aracil. Director of Enterprise Production & Services. IECISA 

10:10

Digital Strategy for Exponential Organizations

Gonzalo Gómez. Director of Strategy and Marketing. IECISA 

10:30

New Vision IECISA: Hospitality, Travel & Leisure 

Antonio Carmona. Director of Levante and Balearic Islands. Head of Hospitality, Travel & Leisure. IECISA 

10:50

Round Table. Focus on the customer: Adapt to the client, increase the value

Digital adaptation to the client as the core element, allows companies to improve their competitivity, sustainability and customer loyalty, and thus improving their results.

Customer-oriented services, pre and post-service adaptation or integral management of the client’s digital fingerprint are the focuses of this round table.

Speakers:

Cristina de Andrés. Customer Experience Director. Barceló Hotel Group

Pello Meaurio. Director of Customer Experience. Ávoris

Mateo Ramón. CIO. Grupo Piñero

Moderator:

Raúl de Diego. Head of Sales Engineering for Hospitality & Travel. Oracle

11:40

Coffe Break

12:10

Round Table. Road to digital capacity of the organizations 

>The development of the digital capacity of organizations, in their internal and external processes is the key to improve the productivity in the value chain.

Predictive monitorization, automation, integration with digital external ecosystems, security and technical and administrative reliability are some examples of the increasing use of end to end digital value chains.

Speakers:

Antonio Díaz. SAP Cloud Strategy. IECISA

Miguel Reynés. CIO. RIU Hotels & Resorts

Domingo Santana. CIO. Lopesan Hotel Group

Moderator:

Cristina Ricaurte. Director of Innovation and Solutions. SAP

13:00

Round Table. Transforming with new means

The introduction of new means, tools and innovations perceived by clients are points of difference between products and brands for the end customer.

In addition to their business impact, these elements are often indicative of an organization’s transformation processes.

Speakers:

José Carlos Díaz Lacaci. CDO. Globalia

Carlos Fernández. CIO. Viajes El Corte Inglés

Alu Rodríguez. Senior VP Business Transformation. NH Hotel Group

Moderator:

Ignasi Olivé. CEO & Founder. REVO Systems

13:50

Wrap up

Javier Corella. Marketing Director. IECISA 

14:00

Museum Visit

14:45

Lunch